At Astro Planets, we strive to provide high-quality spiritual and religious products. Please read our Cancellation and Return Policy carefully before placing an order.
- Order Cancellation
You may request to cancel your order within 24 hours of placing the order or before the order has been shipped.
Once the product has been shipped, the order cannot be cancelled.
To cancel your order, please contact our support team with your order details.
- Return Policy
We accept returns only in the following situations:
- You received a damaged product
- You received the wrong product
- The product has a manufacturing defect
If you receive a damaged or incorrect item, please inform us within 48 hours of delivery by contacting our support team and providing clear photos of the product.
- Return Conditions
To be eligible for a return:
- The product must be unused and in its original condition
- The product must be returned with original packaging
- The return request must be made within the allowed time frame
Astro Planets reserves the right to reject return requests if the product does not meet these conditions.
- Non-Returnable Items
Due to the spiritual and religious nature of our products, certain items may not be eligible for return, except in cases of damage or incorrect delivery.
- Refund Process
Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund.
If approved, the refund will be processed to your original payment method within 5–7 business days.
- Return Shipping
In case of damaged or incorrect products, Astro Planets may cover the return shipping cost.
For other approved returns, the customer may be responsible for return shipping charges.
- Contact Us
If you have any questions regarding cancellations, returns, or refunds, please contact us:
Website: Astro Planets
Email: support@astroplanets.com
Phone: +91 XXXXX XXXXX